Guide: Get eformity support
With eformity support, we offer you a quick and efficient way to resolve issues, answer questions, or address concerns. Follow the steps below to use our TeamViewer support.
Step 1: Allow eformity support to assist you
If you have an internet connection, we can easily provide support through TeamViewer. This allows us to see your screen in real time and respond directly to your situation, making communication faster and easier.
Step 2: Download the eformity support software
After clicking the button, you will see a message like the one shown below (in Internet Explorer).
Click ‘Run’ (‘Uitvoeren’ in Dutch) to start the download and immediately launch the support software.
Step 3: Share your details with
Once the support software has been downloaded, it will open automatically. You will see a window similar to the one shown below.
In this window, you’ll find the details “Your ID” and “Password”. Share these details with your eformity support contact so we can securely access your screen and assist you.